Your CTV Reporting Only Shows 35% of Conversions. We Find The Other 65%.
Standard attribution (UID2, device graphs) captures 25-35% of cross-device CTV conversions. The rest disappear into a black hole—even when your ads directly drove them. AdHedge uses ML-powered probabilistic matching to recover what deterministic tracking misses.
What changed? We found 8,300 conversions their UID2 tracking completely missed. Same campaigns. Same data. Better math.
The CTV Attribution Challenge
The Reality of Cross-Device Conversion
Someone watches your CTV ad on their living room TV. Hours later, they pull out their phone and convert. Your attribution platform searches for a match and finds nothing. This happens 30-50% of the time—even when the ad directly drove the conversion.
The fundamental issue: viewers use different devices with different identifiers, and standard deterministic matching requires identical logins across both touchpoints. When emails don't match or users aren't logged in, the connection becomes invisible.
Why Standard Tracking Fails
Different Devices
📺 Living room TV
📱 Personal phone
💻 Work laptop
Different Identifiers
User@gmail.com on CTV
User@work.com on mobile
Or no login at all
No Connection
Standard attribution requires same identifier across both devices to establish match
Result: Your best-performing campaigns look mediocre in reports. Your budgets get cut based on incomplete data. Your clients question CTV ROI and threaten to shift spend elsewhere.
What 65% Missing Conversions Actually Means
For a brand spending $2M annually on CTV with a 50% attribution gap:
❌$1M in unattributed conversion value is lost, obscuring true ROI.
❌ "Worst performing" campaigns are actually your best-performing, leading to misinformed decisions.
❌ Budgets are unnecessarily cut on campaigns driving 2x reported ROAS.
❌ Your CFO questions CTV effectiveness based on fundamentally incomplete data.
❌ Spend shifts to "trackable" channels that may ultimately perform worse for your brand.
THE OPPORTUNITY:
Find the hidden 65% of conversions. Reallocate budgets to what actually works. Defend CTV spend with complete data. Stop leaving $1M on the table.
The Concrete Financial Impact
Consider a client spending $2M annually on CTV:
If 30% of conversions are hidden, that’s $600K in unattributed value. This directly impacts reported campaign effectiveness and budget justification.
If 50% of conversions are hidden, that means $1M in unattributed value. This significant gap distorts performance metrics and leads to suboptimal strategic investments.
Optimizing campaigns and making strategic decisions with fundamentally incomplete data means every budget allocation, creative test, and audience strategy is based on partial truth, leading to missed growth opportunities and inefficient spending.
Why Cross-Device Attribution Is So Difficult
Cross-device attribution requires matching impressions to conversions when devices differ and identifiers don't align—a problem that has stumped the industry for years. The challenge isn't just technical; it's fundamental to how digital identity works.
Deterministic Matching (Standard Approach)
✅ User logged in with same email
✅ UID2 identifier on both devices
✅ Direct identifier match possible
✅ 99% confidence when found
Coverage: 20-35% of conversions
What Actually Happens
(Reality)
❌ User has multiple email addresses
❌ UID2 only available on one device
❌ No shared identifier exists
❌ Connection impossible
Coverage: 40-60% COMPLETELY MISSED
Existing Solutions Fall Short
Device Graphs
LiveRamp, Neustar provide household-level linking using third-party data
Gap: Still miss 30-40% of conversions
Multi-Touch Attribution
Excellent for tracking within-device customer journey and touchpoint analysis
Gap: Doesn't solve cross-device problem at all
Marketing Mix Modeling
Shows overall channel performance at aggregate level over time
Gap: No impression-level attribution or optimization insights
Until now, there's been no affordable, accurate solution that specifically solves the cross-device CTV attribution problem. Advertisers have been forced to choose between incomplete data or expensive supplements that still leave gaps.
How We Find Hidden Conversions
Instead of requiring perfect identifier matches, we use ML to analyze behavioral patterns that reveal true causation:
Four Categories of Attribution Signals
IP address proximity (same household network)
Timing patterns (hours between impression & conversion)
Geographic consistency (same DMA, zip code)
Campaign exposure frequency (how many times they saw your ad)